This page is dedicated to answering your most common FAQ’s. Have you got a question for us that’s not answered below? Please send us an email to email@example.com
Q. Are dogs allowed inside the event?
A. Unfortunately due to restrictions we are not permitted to have dogs inside the event area. However Seeing eye dogs or guide dogs including in training are permitted.
- Q. Do you accept Eftpos?
A. No, unfortunately the event is cash only. You can get cash out at the ATM next door to our exhibition at Daveys Hotel.
- Q. Am I able to smoke or drink inside the event?
A. We are a family friendly event and do not permit anyone to smoke or to consume alcohol whilst inside or outside the permitters of the event area. Smokers may ask for a ‘pass out’ at the gate to come in and out as they please.
Q. Can I buy food inside the event area?
A. We have a wonderful undercover cafe where you can buy refreshments, ice creams and light snacks. If you are wanting a sit down lunch we can suggest some fabulous local businesses here for all occasions here. You can receive a pass out at our gate to come back inside the event after your meal .
Q. Can I bring my own food & drink into the event?
A. We do not stop the consumption of purpose brought food however tables within the cafe area are reserved for patrons of the cafe. There is a lovely park space adjacent to the event area which you are more than welcome to picnic at and come in and out during the day at the event with our pass out.
- Q. Are you still open when it’s raining?
A. We sure are! Our sculptures are sprayed with a biodegradable glue which helps repel the rain in wet weather; protecting them to a certain degree. Whether it’s rain, hail or shine we are open. In the extreme off chance of adverse weather (fire, tsunami, winds above 80 km/ph we are not permitted to open. If you are concerned please feel free to call us (03) 5986 6684.
- Q. How long will it take to look at the sculptures?
A. We can not answer this as everyone is different! Some people spend hours with us taking photos of every last bit of detail – some spend 15-20 minutes looking at the sculptures. Your purchased ticket permits entry for all-day, and so you are able to leave and come back as you please. We have plenty of other activities also inside the event area see here.
- Q. Where should I park?
A. Parking on the Frankston Waterfront is the best option in terms of location and distance to the exhibition. Please note however that parking charges apply per hour ($3). Please note they only accept coins. There are other parking options see here.
- Q. What is included with entry?
A. There is plenty included with entry – see here.
- Q. How much does it cost to enter the exhibition?
A. Prices can be found here
- Q. What should I expect to see at “A Day at The Zoo”
A. Pretty much everything you can imagine! We have collated all of the animals you can imagine – from South Africa to Australia – to your wildest fantasies with unicorns and dragons all displayed in 3,500 tonnes of sand.
- Q. Is it all sand?
A. Yes most definitely! 100% brickies loam sand.
- Q. How long did it take to build?
A. It took 20 sculptors (International and Australians) 30 days to prepare, over 5,000 carving hours.